Document processing
Convert scanned PDFs, images, emails and forms into verified Excel, XML, CSV or system-ready records.
Automation solutions
Practical AI automation for documents, decisions and operations.
Micro AI designs controlled workflows that connect incoming work, business rules, human review and the systems your team already uses.
Controlled workflowSingapore / SG
- Map the current process, owners, inputs and exceptions
- Design the target workflow and human-review controls
- Pilot with representative files and measurable acceptance criteria
- Integrate, monitor and improve after approval
Human review where requiredTraceable outputsExisting systems
Operational context
Start with the friction your team can see and measure.
Approvals and compliance
Route requests, supporting evidence and exceptions to the correct reviewer with a visible audit trail.
CRM and customer operations
Capture enquiries, structure lead data, trigger acknowledgements and keep follow-up actions visible.
Reporting and administration
Compile recurring information, prepare management-ready outputs and notify stakeholders automatically.
How the workflow operates
A clear route from input to controlled outcome.
- 01Map the current process, owners, inputs and exceptions
- 02Design the target workflow and human-review controls
- 03Pilot with representative files and measurable acceptance criteria
- 04Integrate, monitor and improve after approval
Suitable applications
Use cases grounded in operational work.
Final scope depends on your data, systems, decision rights and acceptance criteria.
Document AI and OCR
For high-volume supplier, finance, quality, compliance and operational documents.
End-to-end workflow automation
For processes that move through several people, systems, approvals and notifications.
AI-assisted agents
For controlled analysis, drafting, classification and task coordination with human oversight.
CRM and dashboard automation
For lead capture, activity logging, pipeline follow-up and recurring reporting.
Control by design
Automation should make ownership clearer.
The workflow is designed around approved access, validation, review and traceability, not only speed.
- 01Role-based access aligned to the systems in scope
- 02Validation rules and confidence thresholds
- 03Human review for exceptions and high-impact actions
- 04Non-overwriting outputs, tracking records and notifications
Questions to resolve
What to confirm before implementation.
01Can the workflow use our existing software?+
Usually, yes. Feasibility depends on the access methods provided by each system. We assess APIs, approved connectors, file locations, email triggers and security requirements before confirming the design.
02How do you handle uncertain results?+
The workflow can apply required-field checks, confidence thresholds and business rules. Uncertain or high-impact cases are routed to an authorised person with the source and context needed for review.
03How is success measured?+
The pilot uses agreed measures such as processing time, field accuracy, exception rate, completion rate, staff effort and auditability. Targets are confirmed against representative data before production use.
04Do you guarantee a fixed saving?+
No. Results depend on process design, data quality, volume, system access and adoption. Any calculator or example on this website is illustrative until validated with your actual workflow.
Free AI automation audit
Bring us one repetitive process.
We will help you identify the inputs, controls, dependencies and a sensible first step.
Request Your Free Audit