Privacy Policy

1. Who we are

Micro AI is a brand of Workflow Automation Pte. Ltd., which operates this website. (UEN 202633458D). Our registered address is 7 Temasek Boulevard, #12-07, Suntec Tower One, Singapore 038987.

2. Personal data we may collect

• Contact details such as your name, work email and phone number
• Business details such as company, role, industry, systems and workflow information
• Enquiry details, correspondence and consultation preferences
• Technical and campaign information such as landing page, referral or UTM data when enabled
• Website usage and consent records when analytics or cookie tools are enabled

3. Why we use it

• To respond to your enquiry and assess the workflow you ask us about
• To arrange consultations and prepare requested proposals or project information
• To operate, secure and improve the website and our services
• To send marketing updates only where you have provided the relevant consent or another lawful basis applies
• To meet legal, accounting, security and dispute-management obligations

4. Disclosure and service providers

We may use service providers for website hosting, email, customer relationship management, analytics, scheduling and business operations. We disclose only the information reasonably required for the relevant service and take appropriate steps to protect personal data.

We do not sell personal data. If data is transferred outside Singapore, we will take steps intended to provide a standard of protection comparable to the requirements of Singapore's Personal Data Protection Act 2012.

5. Retention and security

We retain personal data only for as long as it is reasonably needed for the stated purpose, business or legal requirements, and then delete or anonymise it where appropriate.

No method of transmission or storage is completely secure. We use reasonable administrative, technical and access controls appropriate to the information and service in scope.

6. Access, correction and withdrawal of consent

You may contact us to request access to or correction of personal data we hold about you, or to withdraw consent where processing relies on consent. Legal exceptions may apply, and withdrawing consent may affect our ability to provide a requested service.

7. Cookies and analytics

The website uses essential local storage to remember your analytics preference. Google Analytics 4 is loaded only after you accept analytics, and advertising storage remains disabled. Analytics helps us understand page use and completed enquiry forms without sending the form's personal details to the analytics service.

You may accept or decline analytics when first visiting the website and change your choice later using Cookie settings in the footer.

8. Contact

For privacy or data-protection enquiries, email hello@micro-aiagency.com or call +65 8835 7086 and mark the request for the Data Protection Contact.