Legal

Privacy Policy

Last updated: 16 July 2026

1. Introduction

Micro AI Agency ("we", "us", "our") is committed to protecting your personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA). This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our website at micro-aiagency.com or engage our services.

2. Data We Collect

We may collect the following personal data:

Contact information: name, company name, email address, phone number
Business information: industry, company size, workflow details
Usage data: pages visited, time on site, browser type (via analytics tools)
Communication records: emails, WhatsApp messages, and form submissions

3. How We Use Your Data

We use your personal data to:

Respond to enquiries and provide our AI automation services
Send service-related communications and project updates
Improve our website and service offerings
Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 3 years for business records purposes.

5. Third-Party Services

We use third-party services including Google Analytics (website analytics) and email service providers to operate our business. These providers process data on our behalf and are bound by appropriate data processing agreements.

6. Your Rights

Under the PDPA, you have the right to:

Access personal data we hold about you
Correct inaccurate personal data
Withdraw consent for the use of your personal data
Request deletion of your personal data (subject to legal obligations)

To exercise these rights, contact us at [email protected].

7. Cookies

Our website uses cookies for analytics and functionality. You can control cookie settings through your browser. Disabling cookies may affect some website features.

8. Contact Us

For privacy-related enquiries or to exercise your data rights, contact our Data Protection Officer at:

Micro AI Agency
Email: [email protected]
Phone: +65 8835 7086